21st Century Leadership Bundle – Participant Workbooks

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- Ground shipping $9
- 2-Day air $18

$250

All 9 Instructor Led Leadership course participant workbooks. (See below for descriptions.)

Setting and Communicating Goals and Expectations - Facilitator Kit*

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- Ground shipping $6
- 2-day air $13

$250

Reduces the frustration and disappointments that occur when people do not do as expected. Helps to improve the interpersonal climate of you and your associates. Reduces the need for confronting when things do not go as expected.

10-day kit review**

Setting and Communicating Goals and Expectations – Participant Workbook

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- Ground shipping $5
- 2-day air $13

$30

Participant workbook for this course.

Developing Your People - Facilitator Kit*

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- Ground shipping $6
- 2-day air $13

$250

Accelerates the development of your most promising people. Help you develop an action plan for your below average performers. Uses a scientific approach in dealing with your people, your associates, and your superiors.

Developing Your People – Participant Workbook + $5 shipping

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- Ground shipping $5
- 2-day air $13

$30

Participant workbook for this course.

Coaching Your People - Facilitator Kit*

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- Ground shipping $6
- 2-day air $13

$250

Managers will learn a coaching method designed to accomplish the desired activities and ultimately the results required of their people.

Coaching Your People – Participant Workbook + $5 shipping

Choose a shipping method below:
- Ground shipping $5
- 2-day air $13

$30

Participant workbook for this course.

Coaching for Sales Managers - Facilitator Kit*

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- Ground shipping $6
- 2-day air $13

$250

Sales managers will learn how to increase sales productivity, open new accounts, develop a winning team spirit and establish the sales manager as the local “expert” in Customer Focused Selling.

Coaching for Sales Managers – Participant Workbook

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- Ground shipping $5
- 2-day air $13

$30

Participant workbook for this course.

Confronting Constructively - Facilitator Kit*

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- Ground shipping $6
- 2-day air $13

$250

Uses caring confrontation rather than threatening confrontation to describe and correct inappropriate actions instead of accusing, criticizing, or manipulating.

Confronting Constructively – Participant Workbook

Choose a shipping method below:
- Ground shipping $5
- 2-day air $13

$30

Participant workbook for this course.

Managing Performance Discussions - Facilitator Kit*

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- Ground shipping $6
- 2-day air $13

$250

This course enables a manager to plan and carry out a discussion with an employee when that employee’s performance needs to improve. Key communication skills are addressed, as well as a step-by-step outline for conducting the discussion in a way that respects the individual, and encourages him or her to take responsibility for improving performance.

Managing Performance Discussions – Participant Workbook

Choose a shipping method below:
- Ground shipping $5
- 2-day air $13

$30

Participant workbook for this course.

Behavioral Interviewing - Facilitator Kit*

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- Ground shipping $6
- 2-day air $13

$250

Participants will learn how to identify the skills needed for any position, learn a questioning approach which will help you determine a candidate’s abilities based on past performance, understand key steps to take in each phase of the interviewing cycle, understand how to conduct a fair and legal interview, practice using an effective behavioral interviewing process.

Behavioral Interviewing - Participant Workbook

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- Ground shipping $5
- 2-day air $13

$30

Participant workbook for this course.

Creating a Motivational Environment - Facilitator Kit*

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- Ground shipping $6
- 2-day air $13

$250

Helps your people to become self-motivated, and helps you to know what will motivate certain people. Makes it easier for superiors and associates to work with you. Helps speed up the development and reduce the turnover of your ‘high potential’ people.

Creating a Motivational Environment – Participant Workbook

Choose a shipping method below:
- Ground shipping $5
- 2-day air $13

$30

Participant workbook for this course.